Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • MD

    “Great Customer Service! I have used this Agency for several years now and have found their responsiveness to my needs exceptional. Dale is quick to respond to questions and has been a pleasure to work with. I have had several insurance needs pop up and they have worked to find the best solutions for my family. I recommend them without reservation!!!!!

  • PS

    “I have been with Piedmont Triad Insurance Agency for approximately 15 years. They have carried my homeowners insurance and have provided the best rates up until today. I have had other quotes no one has been able to beat their rates and they have provided me with great customer service. I would highly recommend making a phone call for a comparison quote. I am so glad that I had an opportunity when I purchased my home for PTI to provide my homeowners insurance.

  • SO

    “Extremely professional and the Customer Service Excellent! They genuinely work for their customers.

  • “Dawn was very pleasant and helpful.

  • SO

    “Extremely professional and Customer Service Excellent! They genuinely work for their customers.

  • BC

    “Wonderful company to do business with! Always there when you need them! Five stars! Would give more if I could!

  • EG

    “Great Customer Service! I have used this Agency for several years now and have found their responsiveness to my needs exceptional. Dale is quick to respond to questions and has been a pleasure to work with. I have had several insurance needs pop up and they have worked to find the best solutions for my family. I recommend them without reservation!!!!!

  • AB

    “Piedmont Triad Insurance (Erie) is the best there is. Everyone there is extremely helpful, Holli especially so. Can’t recommend them enough.

  • JB

    “Dale Manuel is a wonderful agent. She is always quick to help me and is prompt in returning my calls. I highly recommend her as an agent.

  • DK

    “Cammie has been wonderful. Very happy with the help she provided. Thanks Cammie!

  • AM

    “I cannot say enough good things about Dale. I recently relocated to the Triad and this was my first time purchasing renter’s insurance. Dale was beyond helpful to not only myself, but my concerned parents 600 miles away. She is smart, funny, excellent to work with, and amazing at her job.

  • GM

    “My husband and I have worked with Joe and PTI since he opened the doors several years ago. As someone who works in customer service, it is my expectation that I receive the same service that I give to my clients and we certainly receive that with PTI. Emily is responsive and efficient with our requests. PTI has always beat any quotes that we receive for auto and home insurance, even if they didn’t we would pay for the quality service they provide. I highly recommend speaking with Emily for all your insurance needs.

  • JC

    “I’ve been insured through them for 8 year’s now. They always find me the best price available. I highly recommend them to anyone”